FREQUENTLY ASKED QUESTIONS

GLAMPING

What should we bring along?

We’ve worked hard to provide everything you could need, but please do bring along your:

  • Food and drinks

  • Cooler with ice for your food (if needed)

  • Clothes

  • Toiletries

 

How far out of Little Rock will you travel?

Right now our services are available within 15 miles of our west little rock address.  However, we are happy to serve customers further out than that, up to 30 miles, for an additional travel fee.  If you are even further out, please still feel free to reach out and we are happy to try connecting you with a fellow glamping service.

Are pets allowed?

While we are huge animal lovers, it’s best for the quality and cleanliness of our tents that your furry friends stay home.

 

Is my yard/location big enough?

Each tent will require a reasonably flat, 30-foot diameter in order to be set-up.

 

Check-in and check-out times?

Typically, 4:00 pm is check-in and 11:00 am is check-out, but we will provide these details upon booking as your location may require us to alter these times slightly.

 

Could I use the tent for something other than glamping or a backyard party?

Yes!  Baby showers, wedding showers, bar set up, kid play area, bridal suite, groom hang out, etc. are all great options for our tents.  Contact us to discuss your idea and we are happy to work out a custom package for you.

What are your cleaning protocols?

Cleanliness is one of our biggest priorities!  Our mattresses are sprayed or wiped down with disinfectant between each use.  We use a mattress cover as well, which is washed between uses.  Our pillows have both an allergen cover, as well as a pillowcase.  Our sheets and comforters are all washed between bookings.  Our decorative pillows and poufs are sprayed with a disinfectant fabric spray and allowed to dry before they are stored in protective plastic.  All linens/pillows/etc. are stored in plastic air-tight containers to ensure they stay fresh and clean for your bell tent experience.  We typically use a “free and gentle” detergent; it is the guest’s responsibility to let us know if there is a detergent allergy at least 7 days prior to your rental period.

 

What if I need to cancel my reservation?

Cancellations made 14 days in advance of the booking can be completely refunded.  For cancellations made one week in advance, we will issue a 50% refund.  Unfortunately, we will not be able to issue a refund if a cancellation is made one week or less in advance of your booking.  Additional refunds are at the sole discretion of the owners.

 

What if it rains?

Our tents can withstand rain and therefore bookings will not be refunded due to a rain prediction.  However, if there is severe weather in the forecast, we are happy to work with you on a reschedule date.

 

Our requests of the client

  • Please be sure the setup location is free of pet poo.

  • The setup location needs to be free The tent is best used for sleeping and relaxing.  We ask that you keep food and drinks (without a lid) outside the tent; this is to protect the equipment, but mostly to protect the glampers as it attracts unwanted bugs and critters!

  • To keep the tent at its cleanest, it’s best to leave your shoes at the door…..there will always be both a welcome mat and a rug right when you come into the tent for your use.

  • The throw pillows are considered décor and for sanitary purposes, we ask that you not use them to sleep on.

  • No nail polish, slime, pens, markers, or paint should be used in or near the tents.

  • All customers much check the box on their booking inquiry that they have read and agreed to our terms and conditions.  Those can again be found here

INDOOR TEEPEE SLUMBER PARTIES

How far out of Little Rock will you travel?

Right now our services are available within 15 miles of our west little rock address.  However, we are happy to serve customers further out than that, up to 30 miles, for an additional travel fee.  If you are even further out, please still feel free to reach out and we are happy to try connecting you with a fellow glamping service.


How can I find out if my preferred date is available?
Please fill out our booking form or feel free to contact us directly at thehappyglamperar@gmail.com.

What is the rental period?
Our rental period is one night, however, if you wish to rent the tents for more than a night, we can arrange that during the booking process. Each additional night is half price. 

How much space does each tent require?
The total amount of space we need for each tent set up is approximately 78" x 45".

What if I'm not sure the tents will fit?
We are happy to facetime or video chat to talk through tent layouts, and let you know what furniture items need to be removed prior to our arrival. 

Are sleeping pillows provided?
No. For our indoor teepee setups, each guest must provide their own sleeping pillow.

What are the top things I need to know before booking?

  1. The designated event space should be large enough to adequately provide the space needed for each tent. 

  2. Cleanliness is a top priority! Please make sure the event space is clean and furniture is moved prior to our arrival. We do not move furniture.

  3. The requested venue must be a smoke-free environment. There should be NO smoking at the designated event location at any time.

  4. We require that the adult who booked the event be present AT ALL TIMES during the event. 


What is your booking process?

Once you submit a booking request, we will review the information and send you an invoice for your booking. Once paid, your party is secured on our calendar. 


Can I add additional guests after booking my party?
Pending tent availability, you may add guests up to 5 days prior to your party date. 

What forms of payment do you accept?
We accept Venmo (@TheHappy-Glamper), PayPal (thehappyglamperar@gmail.com) and all major credit cards.

What do I need to do before you arrive to set up?
We do not move furniture. Repeating...WE DO NOT MOVE FURNITURE. All furniture and other items must be moved prior to our arrival so that we can come straight in and get to work.

What are your tent rules?

  1. Only one child per tent. 

  2. We love pets as much as you but please make sure there are no pets in the event space.

  3. No shoes inside the tents. 

  4. No food may be eaten inside the tent, but you are welcome to use the tray tables provided. No nail polish, slime, pens, markers, or paint should be used near the tents or rugs. 

  5. All customers much check the box on their booking inquiry that they have read and agreed to our terms and conditions.  Those can again be found here

 

What if I need to cancel my reservation?

Cancellations made 14 days in advance of the booking can be completely refunded.  For cancellations made one week in advance, we will issue a 50% refund.  Unfortunately, we will not be able to issue a refund if a cancellation is made one week or less in advance of your booking.  Additional refunds are at the sole discretion of the owners.